National Energy Bill Relief for Small Businesses

Submissions are now being accepted. Submissions close at midnight 30 June 2024 (AEST).


National Energy Bill Relief is a targeted and temporary NSW and Australian Government joint initiative to help ease the rising cost of electricity bills for NSW households and small businesses.

NSW small businesses that use less than 100 megawatt hours of electricity per year may be eligible for a National Energy Bill Relief payment of up to $650 in financial year 2023-24.

Only one National Energy Bill Relief payment will be provided per eligible small business, even if it has multiple sites across NSW.

The application process is different depending on whether your small business is a on-market or an embedded network (on-supply) electricity customer.   

  • On-market customers get an electricity bill directly from an electricity retailer. If you are a on-market customer, you do not need to do anything. Your electricity retailer will automatically assess your eligibility and apply the energy bill relief to your electricity account in quarterly instalments of $162.50 from 31 July 2023, 31 October 2023, 31 January 2024, and 30 April 2024.
  • Embedded Network (on-supply) customers get an electricity bill or invoice from, or on behalf of, the owners or management company where your business is located.

Only embedded network (on-supply) customers should complete the application form on this website.


Your small business may be eligible if all the following apply: 

  • It has not already received the National Energy Bill Relief payment for small businesses.
  • It is in an embedded electricity network in NSW.
  • It has an electricity account in the name of the business with at least 90 days of metered electricity usage.
  • It uses less than 100 megawatt hours (MWh) of electricity per year across all sites in NSW.
  • It has an active ABN.

If you operate your small business from your home or your small business is on a residential electricity plan, you are not eligible. Other exclusions may apply, for example post offices, government owned agencies, gas and water retailers, and telecommunications companies are also not eligible. Please read the Terms and Conditions for further information on eligibility.

What you need

If you are eligible, you will need to apply and upload supporting documents in the application form.

Before you start the application, make sure you have copies of the following:

  • Australian Business Number (ABN).
  • Electricity bills for all NSW sites where your business operates.
  • A document to confirm the business bank account details, including the business name, account number, BSB, and financial institution. Some examples of documents that contain this information are bank statements, deposit slips, proof of account balance, and letterheads. You should redact all transactional information.

Files can only be uploaded one at a time. Please limit files to a maximum of 5MB and only use PDF or an image format. If your files do not meet these criteria, we cannot assess your application.

Please read the Privacy Collection Notice and the Terms and Conditions for further information.

Submitting your application

Check all information you have entered is correct before you submit your application. Any errors may result in a declined application or delays in processing your application.

After you submit your application, you will receive a confirmation email with a copy of your submitted application attached as a PDF. You can find your previous submission under “My Submissions”.

If you do not receive a confirmation email, check your spam or junk email folder.

If you are unable to find your confirmation email, please contact us on the email address below.


For any queries about your application, please contact and include your application reference number.

If you need help completing this form, download the SmartyGrants help guide for applicants or the applicant FAQs.