IMPORTANT: Please read information below to assist you in completing your application online.
Welcome to the Submetering Grants online grant application service, powered by SmartyGrants.
You may begin anywhere in this application form. Please ensure you save as you go.
For queries about the guidelines, deadlines, or questions in the form, please email energyefficiency.program@environment.nsw.gov.au and quote your submission number.
Click here to view the Submetering Grants guidelines.
If you need more help using this form, download the Help Guide for Applicants or check out Applicant Frequently Asked Questions (FAQ's)
On every screen (page of the form) you will find a Form Navigation contents box, this links directly to every page of the application. Click the link to jump directly to the page you want.
You can also click 'next page' or 'previous page' on the top or bottom of each page to move forward or backward through the application.
If you wish to leave a partially completed application, press 'save and close' and log out. When you log back in and click on the 'My Submissions' link at the top of the screen, you will find a list of any applications you have started or submitted. You can reopen your draft application and start where you left off.
You can also download any application, whether draft or completed, as a PDF. Click on the 'Download PDF' button located at the bottom of the last page of the application form.
You will find a Review and Submit button at the bottom of the Navigation Panel. You need to review your application before you can submit it.
Once you have reviewed your application you can submit it by clicking on 'Submit' at the top or bottom of the screen or on the navigation panel. You will not be able to submit your application until all the compulsory questions are completed and there are no validation errors.
Once you have submitted your application, no further editing or uploading of support materials is possible.
When you submit your application, you will receive a confirmation email with a copy of your submitted application attached. This will be sent to the email you used to register.
If you do not receive a confirmation of submission email then you should presume that your submission has NOT been submitted.
Hint: also check the email hasn’t landed in your spam or junk email folder.
You may need to upload/submit attachments to support your application. This is very simple, but requires you to have the documents saved on your computer, or on a storage device.
You need to allow enough time for each file to upload before trying to attach another file. Files can be up to 25MB each; however, we do recommend trying to keep files to a maximum of 5MB – the larger the file, the longer the upload time.
A number of people can work on an application using the same log in details as long as only one person is working at a time. Ensure you save as you go.
Most internet browsers (including Firefox v2.0 and above; Safari; and Google Chrome) have spell checking facilities built in – you can switch this function on or off by adjusting your browser settings.
This privacy statement sets out the Office of Energy and Climate Change’s practices relating to the privacy of your personal information. The office’s privacy practices are regulated by the Privacy and Personal Information Protection Act 1988 (NSW) (PPIP Act) and the office’s Privacy management plan.
When you complete your application form you will be asked to provide information to the office. Personal information includes your name, address, phone number, email address or any information from which your identity can be reasonably ascertained.
The office will only collect your personal information for the purpose of administering the Submetering Grants.
The office may only use your personal information in a way that is consistent with this purpose, which could include contacting you in relation to your application or project.
We will hold information you have provided for a period that is appropriate for the purpose for which it was provided. Your information will be archived and disposed of in accordance with the office’s policies, legislative requirements and guidelines based on the NSW State Records Act 1998.
We will not disclose your personal details for any other purpose unless the disclosure is authorised by the PPIP Act and Regulations. Your consent to disclose information for particular purposes may be sought by us or given by yourself for a specific purpose. If appropriate consent is not provided, we may not be able to provide certain products and services to you or your agents.
Under the PPIP Act you have the right to access your personal information held by the office without excessive delay or expense. You also have the right to have your personal information corrected in certain circumstances (e.g. if it is incorrect).
Should you wish to access or correct your personal information contact the office’s designated privacy team:
Information Access & Privacy Unit
4 Parramatta Square, Locked Bag 5022, Parramatta NSW 2124
Phone: 02 9860 1440
Email: privacy@dpie.nsw.gov.au
Any information provided by you that is clearly identified as commercial in confidence will be treated and disclosed by the office in accordance with the Submetering Grants Guide.
Limitations: The office and its employees, agents and officers (Office representatives) do not give any representation, warranty or guarantee, whether express or implied, in relation to the information contained in this application or the guidelines. This include their completeness, accuracy, currency or reliability or the process by which they were prepared.
None of the Office representatives give opinions regarding, legal, accounting, regulatory, taxation or any other matters. Without limiting the foregoing, nothing in the guidelines is or should be regarded as advice in relation to those matters. Nothing contained in the guidelines or application form may be relied upon as a promise, guarantee, representation or warranty.
